Many companies provide plumbing services, but not all of them will live up to your expectations regarding the quality of their work. The Plumber has been in operation for more than 15 years, so we know what it takes to be a dependable plumbing company that gives true value for the client’s money.
Here are some characteristics you should avoid when choosing a plumber in Mesa, AZ.
No Money Back Guarantee
If a company doesn’t care enough to stand behind its work, why would you? A plumber with no money-back guarantee means that if the work they did for you was of poor quality, there’s nothing you can do about it. They are not serious about customer satisfaction and wouldn’t even attempt to make it right. A good plumber should offer a money-back guarantee on plumbing repairs and parts replacement procedures they do.
Customer reviews are a great way to get a feel of the general customer experience. You will find negative reviews on any company’s website, but that does not mean the plumbing company is bad. If you see many negative reviews, however, you should think twice about hiring them for your repair project.
You should never have to wait before you receive an answer from a business concerning your question or request regarding an appointment for an emergency plumbing service. Most of the time, you will need the company to have an answering service that will send both email and text messages. Avoid companies that are difficult to reach by phone and by email.
Suspiciously Expensive Rates
Always ask for a written estimate or contract before finalizing a deal with any plumbing company. If the plumber does not include an itemized estimate, or if there is an extra fee, you should assume that it will be very expensive and avoid that company. You should also ask what other plumbing services they provide before any work starts on your property.
These characteristics are red flags. Being extra vigilant about such things will help you make an informed decision about the quality of service you will receive from a plumbing company. The Plumber is one of the top plumbing companies in the Mesa, AZ, area. We provide free estimates, same-day service, and 100% guarantee all of our work. Contact us today for more information!